APP TERMS OF USE
Grey Atlantic LLC | Effective Date: April 4, 2026
1. Binding Agreement; Acceptance
BY DOWNLOADING, INSTALLING, ACCESSING, OR USING THIS APPLICATION OR ANY SERVICES PROVIDED BY GREY ATLANTIC LLC ("COMPANY," "WE," "US," OR "OUR"), YOU ("USER") UNCONDITIONALLY AGREE TO BE BOUND BY THESE APP TERMS OF USE ("TERMS") IN THEIR ENTIRETY. IF YOU DO NOT AGREE TO EVERY PROVISION OF THESE TERMS, YOU MUST IMMEDIATELY UNINSTALL THE APPLICATION AND CEASE ALL USE OF OUR SERVICES.
These Terms constitute a legally binding agreement between you and Grey Atlantic LLC, including its members, managers, officers, employees, agents, successors, and assigns (collectively, the "Grey Atlantic Parties"). Grey Atlantic LLC reserves the absolute right to modify these Terms at any time, in its sole discretion, without prior notice. All modifications are effective immediately upon posting. YOUR CONTINUED USE OF THE APP FOLLOWING ANY MODIFICATION CONSTITUTES YOUR IRREVOCABLE ACCEPTANCE OF THE REVISED TERMS.
2. License; Restrictions
(a) Subject to your full compliance with these Terms, Grey Atlantic LLC grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use this application solely for your personal or internal business use, strictly within the scope of these Terms. This license does not include any rights not expressly stated herein.
(b) Grey Atlantic LLC reserves the right, in its sole and absolute discretion, to revoke this license at any time and for any reason or no reason, with or without notice, and without any liability to you.
(c) All rights not expressly granted are reserved exclusively by Grey Atlantic LLC. No implied licenses are granted by these Terms.
3. Privacy Policy
Your use of this app is subject to our Privacy Policy located at www.greyatlantic.com/privacy-policy, which is incorporated herein by reference in its entirety. By using this app, you consent to the collection, use, retention, and commercialization of your information as described in the Privacy Policy, including the perpetual retention of behavioral and analytical data following account deletion.
4. Intellectual Property; Ownership
(a) ALL content, features, functionality, software, graphics, text, images, audio, video, data compilations, architectural templates, room configurations, design workflows, and all other materials on or in this application (collectively, "Proprietary Content") are the exclusive property of Grey Atlantic LLC or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
(b) You are expressly prohibited from: reproducing, distributing, modifying, creating derivative works of, publicly displaying, publicly performing, republishing, downloading, storing, transmitting, exporting, or commercializing any Proprietary Content, except as expressly authorized in writing by Grey Atlantic LLC.
(c) Any feedback, suggestions, ideas, design inputs, feature requests, or submissions you provide to Grey Atlantic LLC become the sole and exclusive property of Grey Atlantic LLC immediately and irrevocably upon submission, without any compensation, credit, or obligation to you. You hereby assign all intellectual property rights in such submissions to Grey Atlantic LLC, and waive any moral rights therein to the fullest extent permitted by law.
(d) The Grey Atlantic LLC name, logo, trademarks, service marks, and trade dress — including "Spaces by Grey Atlantic" — are the exclusive property of Grey Atlantic LLC and may not be used without our prior written consent.
5. Prohibited Conduct; Competitive Use Restrictions
In addition to the prohibitions set forth in Schedule 1, you agree that you will not, under any circumstances:
Use the app for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation;
Attempt to gain unauthorized access to any part of the app, other accounts, computer systems, or networks connected to the app;
Use any automated means, including bots, scrapers, crawlers, or data mining tools, to access or collect data from the app;
Circumvent, disable, or interfere with any security features or access controls of the app;
Use the app in any manner that could damage, disable, overburden, or impair our servers or networks;
Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
Engage in any conduct that restricts or inhibits any other user from using or enjoying the app, or that, in our sole judgment, exposes us to liability or reputational harm;
Attempt to reverse engineer, decompile, disassemble, reconstruct, or derive the source code, architecture, design methodology, or feature workflows of the app;
Directly or indirectly use any data, insights, architectural templates, room configurations, design patterns, feature workflows, or information obtained through the app to develop, market, train, or improve any product or service that competes with Grey Atlantic LLC or Spaces by Grey Atlantic;
Share, license, sublicense, export, or provide access to any architectural information, room templates, design work product, or analytics obtained through the app to any third party for competitive purposes;
Use your access to Spaces by Grey Atlantic to benchmark, analyze, or develop intelligence on Grey Atlantic LLC's feature set, pricing strategy, product roadmap, or market positioning for competitive advantage;
Upload, transmit, or create any content containing Protected Health Information (PHI) as defined by HIPAA or HITECH; or
Use the app to compete with, or to build a product or service competitive with, the app or Grey Atlantic LLC's business in any manner.
6. Healthcare Content — Prohibited PHI; HIPAA Disclaimer
GREY ATLANTIC LLC DOES NOT PROVIDE HIPAA-COMPLIANT SERVICES. GREY ATLANTIC LLC IS NOT A COVERED ENTITY OR BUSINESS ASSOCIATE UNDER HIPAA OR HITECH AND HAS NOT EXECUTED AND WILL NOT EXECUTE A BUSINESS ASSOCIATE AGREEMENT (BAA) IN CONNECTION WITH YOUR USE OF THIS APP.
(a) You shall not upload, transmit, create, or collaborate on any content within the app that contains Protected Health Information (PHI) as defined by HIPAA, HITECH, or the HIPAA Privacy Rule, including any content identifying or reasonably capable of identifying any patient, resident, or clinical subject.
(b) You represent and warrant that all content you upload, transmit, or create within the app is free of PHI and complies with all applicable healthcare privacy laws.
(c) If Grey Atlantic LLC discovers or suspects a PHI upload, Grey Atlantic LLC reserves the right to immediately disable access, delete the content, and report the matter to appropriate regulatory authorities. You assume all civil, criminal, and regulatory liability for any breach of healthcare privacy laws arising from your use of the app, and agree to indemnify, defend, and hold harmless the Grey Atlantic Parties from any resulting claim, penalty, or expense.
7. Violations; Termination
Grey Atlantic LLC reserves the right, in its sole and absolute discretion, to immediately suspend, restrict, or permanently terminate your access to the app, without notice, without refund, and without liability, for any reason, including but not limited to:
(a) any breach or suspected breach of these Terms;
(b) conduct that Grey Atlantic LLC determines, in its sole judgment, to be harmful to other users, the Company, or third parties;
(c) failure to provide accurate, current, or complete information; or
(d) any activity that may expose Grey Atlantic LLC to legal liability or reputational damage.
Termination of your access does not limit any other remedies available to Grey Atlantic LLC at law or in equity. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, data retention rights, and limitations of liability.
8. Indemnification
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS GREY ATLANTIC LLC AND THE GREY ATLANTIC PARTIES from and against any and all claims, actions, proceedings, demands, damages, losses, liabilities, settlement amounts, costs, and expenses (including attorneys' fees on a full indemnity basis, court costs, and expert fees) arising out of or related to:
(a) your use of or inability to use the app;
(b) any content or information you submit, post, transmit, or otherwise make available through the app, including any claim of IP infringement, HIPAA violation, negligent design, or breach of confidentiality;
(c) your violation of these Terms or any applicable law or regulation;
(d) your violation of any rights of any third party, including intellectual property rights or privacy rights;
(e) your negligence, willful misconduct, or fraud; or
(f) any dispute between you and any third party arising from your use of the app.
You acknowledge that you are financially responsible for the accuracy, legality, and IP compliance of all content you upload or create within the app. Grey Atlantic LLC reserves the right to assume exclusive control and direction of any matter subject to indemnification by you, at your sole cost and expense, and to select counsel of its choosing. You agree to cooperate fully and provide all information and assistance reasonably requested by Grey Atlantic LLC in asserting any available defenses.
9. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP AND ALL CONTENT, SERVICES, AND FEATURES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE GREY ATLANTIC PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT; ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE; AND ANY WARRANTIES THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM GREY ATLANTIC LLC OR THROUGH THE APP WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. ARCHITECTURAL INFORMATION, TEMPLATES, ROOM CONFIGURATIONS, AND DESIGN CONTENT PROVIDED WITHIN THE APP ARE FOR ILLUSTRATIVE AND COLLABORATION PURPOSES ONLY AND DO NOT CONSTITUTE PROFESSIONAL ENGINEERING, ARCHITECTURAL, OR DESIGN ADVICE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
(a) IN NO EVENT SHALL THE GREY ATLANTIC PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APP, REGARDLESS OF THE LEGAL THEORY ASSERTED AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(b) THE AGGREGATE LIABILITY OF THE GREY ATLANTIC PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE APP SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100.00), REGARDLESS OF THE FORM OF ACTION OR THE BASIS OF THE CLAIM.
(c) THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
11. Health & Safety Notice — VR/AR
The use of Virtual Reality, Augmented Reality, and other immersive technologies may cause adverse physical reactions in some individuals, including dizziness, headaches, nausea, disorientation, eye strain, or seizures, and may result in physical injury to yourself, to others, or to property. BY CHOOSING TO USE THE VR/AR FEATURES OF THIS APP, YOU EXPRESSLY ACKNOWLEDGE AND ACCEPT ALL RISKS ASSOCIATED WITH SUCH USE AND AGREE THAT THE GREY ATLANTIC PARTIES SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY INJURY, DAMAGE, OR LOSS RESULTING THEREFROM.
You must ensure you only use VR/AR features in a safe environment with adequate open space, free from hazards, other persons, and obstacles. You must immediately stop using VR/AR features if you experience any adverse symptoms. You represent that you are in suitable physical condition to use VR/AR technology. Use of VR/AR features by or near minors is at the sole risk and responsibility of the supervising adult.
12. Release of Claims
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU HEREBY UNCONDITIONALLY AND IRREVOCABLY RELEASE AND FOREVER DISCHARGE THE GREY ATLANTIC PARTIES FROM ANY AND ALL CLAIMS, DEMANDS, ACTIONS, CAUSES OF ACTION, OBLIGATIONS, DAMAGES, COSTS, AND EXPENSES OF ANY NATURE WHATSOEVER, WHETHER KNOWN OR UNKNOWN, SUSPECTED OR UNSUSPECTED, ARISING OUT OF OR RELATED TO YOUR USE OF THE APP OR THESE TERMS.
YOU EXPRESSLY WAIVE ANY PROTECTION AFFORDED BY ANY STATUTE OR RULE OF LAW THAT WOULD OTHERWISE LIMIT THE SCOPE OF THIS RELEASE TO INCLUDE ONLY THOSE CLAIMS WHICH YOU MAY KNOW OR SUSPECT TO EXIST IN YOUR FAVOR AT THE TIME OF AGREEING TO THIS RELEASE.
13. Force Majeure
The Grey Atlantic Parties shall not be liable for any failure or delay in performance resulting from causes beyond their reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, labor disputes, governmental actions, internet or power outages, cyberattacks, or failures of third-party providers. In such events, our obligations are suspended for the duration of the force majeure event without liability to you.
14. No Refunds
All purchases, subscriptions, and fees paid in connection with the app are final and non-refundable to the fullest extent permitted by applicable law. Grey Atlantic LLC reserves the right to modify, suspend, or discontinue any product, feature, or service at any time without liability.
15. Third-Party Services and Content
The app may integrate with or link to third-party services, platforms, or content. Grey Atlantic LLC does not endorse, control, or assume responsibility for any third-party services or content. YOUR USE OF ANY THIRD-PARTY SERVICE IS ENTIRELY AT YOUR OWN RISK AND THE GREY ATLANTIC PARTIES EXPRESSLY DISCLAIM ALL LIABILITY IN CONNECTION WITH THIRD-PARTY SERVICES.
16. Governing Law; Mandatory Arbitration; Class Action Waiver
(a) These Terms are governed exclusively by the laws of the State of Florida, without regard to conflict of law provisions.
(b) ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE APP SHALL BE RESOLVED EXCLUSIVELY BY FINAL AND BINDING ARBITRATION ADMINISTERED IN FLORIDA UNDER THE RULES OF THE AMERICAN ARBITRATION ASSOCIATION (AAA). THE ARBITRATOR'S DECISION SHALL BE FINAL AND BINDING AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION.
(c) CLASS ACTION WAIVER: YOU EXPRESSLY WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN ANY CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING, WHETHER IN ARBITRATION OR IN COURT. ALL CLAIMS MUST BE BROUGHT SOLELY ON AN INDIVIDUAL BASIS.
(d) Notwithstanding the foregoing, Grey Atlantic LLC reserves the right to seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights, data assets, confidential information, or other proprietary interests, without the requirement to post bond or other security.
17. Severability; Entire Agreement
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Grey Atlantic LLC with respect to the app and supersede all prior or contemporaneous agreements, representations, or understandings.
18. No Waiver
No failure or delay by Grey Atlantic LLC to exercise any right or remedy under these Terms shall constitute a waiver of that right or remedy. No waiver is effective unless made in writing and signed by an authorized representative of Grey Atlantic LLC.
19. Assignment
You may not assign, transfer, or delegate any of your rights or obligations under these Terms without the prior written consent of Grey Atlantic LLC. Grey Atlantic LLC may freely assign, transfer, or delegate any or all of its rights and obligations under these Terms without notice to you. These Terms are binding upon and inure to the benefit of the parties and their respective heirs, successors, and permitted assigns.
20. Interpretation
These Terms shall not be construed against Grey Atlantic LLC as the drafter. Headings are for convenience only. The singular includes the plural and vice versa. "Including" means "including without limitation." These Terms are written in English, and the English version controls in the event of any conflict with a translated version.
21. Contact
For questions about these Terms, contact us at apps@greyatlantic.com or www.greyatlantic.com.
Schedule 1 – Prohibited Conduct
IN ADDITION TO ALL OTHER RESTRICTIONS IN THESE TERMS, YOU MUST NOT:
Use any device, routine, or software that interferes or attempts to interfere with the proper working of this app;
Engage in any action that requires or may require an unreasonable or excessively large load on our infrastructure;
Use this app to violate any applicable local, state, national, or international law, to engage in any misleading or deceptive online marketing practices, or for any fraudulent or malicious purposes;
Use this app to transmit junk mail, spam, chain letters, pyramid schemes, or engage in flooding techniques or mass distribution of unsolicited communications;
Interfere with the display of any advertisements appearing on or in connection with this app;
Reverse engineer, decompile, disassemble, adapt, modify, translate, frame, or reformat any material contained on this app;
Reproduce, duplicate, copy, or store any material appearing on this app other than for your own personal and non-commercial use;
Falsely imply that any other app or service is associated with this app or with Grey Atlantic LLC;
Do anything that leads or may lead to a decrease in the value of the Company's intellectual property rights in this app;
Use or exploit any material appearing on this app for or in connection with any business or enterprise, whether for profit or otherwise, including any business in competition with this app;
Release to the public any news release, advertising material, promotional material, or any other form of publicity relating to the Company without the Company's prior written consent;
Scrape, harvest, or otherwise collect user data, design content, or architectural information from this app by automated or manual means;
Upload, transmit, create, or collaborate on content containing Protected Health Information (PHI) as defined by HIPAA or HITECH;
Facilitate or encourage any other person to engage in any of the prohibited conduct listed in this Schedule or elsewhere in these Terms; or
Transmit any information or material that is abusive, threatening, harassing, harmful, obscene, indecent, inflammatory, violent, vulgar, profane, racially or ethnically objectionable, libellous, defamatory, pornographic, sexually explicit, unlawful, infringing upon intellectual property rights, in breach of confidentiality, in breach of privacy rights, a misrepresentation of facts, in violation of any applicable law, or likely to bring the Company or any of its members, managers, or staff into disrepute.
